About us

who we are?

 

Overview

 

Mila Cleaning Services previous trading as Lebone Cleaning Services is an innovative and proudly South African company whose main objective is to provide cost efficient, quality services and accountable service delivery to our clients. We believe that one of the major reasons for our success is our passion for service, coupled with our sincerity in meeting our clients needs and exceeding expectations. The management team is made up of a group of people bound together with a common vision and driven by common values.

At Mila we believe in innovation and imagination, we endeavour to redefine cleaning services through our quality and dedication to delivering Innovative Cleaning Service Solutions. In developing our solution we are happy to operate as an "open book" strategy and we are willing to enter into true partnership always seeking to deliver savings as well as looking to find new and innovative ways to deliver a better service and minimising operational risks.



We offer:

  • Service Level Agreements
  • A dedicated management team
  • Short chain of command
  • Quality assured management systems and training
  • Strict health and Safety regime
  • SABS approve chemicals
  • More than 15 years of experience and track record
  • We use only GREEN principles and products 

Our Vision

 

To become a significant Cleaning Service Solution Provider and to build and maintain long-term client relationships, with a competitive and excellent cleaning service.


Our Mission Statement

To be the market leader in the cleaning service industry by providing innovative, quality and sustainable service solutions whilst building rewarding relationships for all our stakeholders.

Health, Safety & Environment

 

Certified compliant with ISO 14 000 and 18 000.

The health and safety of our employees is a priority for Mila cleaning services.

To ensure the competency we supply training to all our cleaners that will emphasize the importance of safety to them & the environment

We have a safety officer at each site, who will carry out risk assessment & method statements, to ensure the potential Hazards are evaluated, our workforce is not put In danger.

Management shall ensure the effect of harmful cleaning chemicals is minimized.

We will ensure that all our employees have the correct personal protective clothing (PPC) and the correct equipment.

Management shall ensure that the importance of safety is clearly communicated to all levels of the organization and will also ensure the SHEQ policy and procedures are effectively implemented and followed throughout the site.

We comply with requirements of ISO 9000:2008 standards specifications.

Added Benefits

 

Additional benefits to our clients in partnering with Mila to provide their complete cleaning management services include: p>

In providing these services our preferred business approach is one of partnering based on integrity, trust and respect.

  • Single point of contact / ownership
  • Flexibility / Can-do attitude
  • True accountability / your contact has a vested interest
  • Cleaning staff sharing in incentive scheme
  • Cost savings
  • Structured co-ordinated approach to service delivery
  • Assurance of complying with new BBBEE scorecard
  • Members of the NCCA
  • ISO 9001/2008 and HACCP certified compliant.
  • Certified fully compliant: Occupational Health and Safety Act no 85 of 1993

Our Values

 

 FAIRNESS

  • We will fight for fairness in all relationships and business exchanges.
  • At all times we act with integrity, providing quality service, being reliable and responsible.
  • We value our tradition to provide exceptional service to our clients.
  • We recognise that every client is unique.¬†
  • Through listening with compassion and challenging without
  • Judgment we can work towards our collective goals.
  • We respect the dignity of every client and associate

PEOPLE VALUE

  • We value people in everything we do
  • We value learning, feedback, coaching and mentoring.
  • Recognising and rewarding each other's contributions and efforts.
  • We maintain a healthy balance in our lives between serving our family, clients, company, and community.

WEALTH

  • We will create wealth for building & protecting your & our longevity & sustainability.
  • We recognise that profits are essential to creating capital for growth, prosperity, opportunity, job satisfaction and job security.
  • We are committed to increasing long term shareholder value.

Affiliations

National Contract Cleaners Association (NCCA)

The NCCA is the regulatory body for the contract cleaning industry, it was constituted as a National Association in 1987 and is dedicated to developing and setting appropriate standards for the contract cleaning industry. NCCA is represented on various employer and member forums in relation to industry specific skills development and training initiatives and also participates in global networking and benchmarking initiatives to ensure that its members benefit from global best practice guidelines and standards. NCCA also plays a pivotal role in support to its members to strengthen competitiveness and profitability within the industry as well as in the creation of an optimal work environment for all. Mila Cleaning Services is member of the NCCA, we undergo an annual due diligence process.

Sector Education and Training Authorities

Sector Education and Training Authorities (SETA) is a governing body established in terms of the Skills Development Act. Services SETA is responsible for disbursement of training levies payable by all employers, collected by the South African Revenue Service via the Department of Labour and then disbursed through a management system motivated by skills requirement assessment and monitoring. Services SETA is responsible for ensuring that the skill requirements of the sector are identified and that adequate and appropriate skills are readily available. Education and training are provided subject to validation and quality assurance. Mila Cleaning Services have received two discretionary grants from the Services SETA to take in unemployment leaners and our employees through a skills development course and leadership with continuous monitoring from the workplace area. Mila Cleaning Services believes in empowering our employees through skills development.

South African Bureau of Standards (SABS)

Mila Cleaning Services uses SABS approved chemicals

Trained Staff

 

Mila Cleaning Staff attended training for various Service SETA accredited qualifications. Training is facilitated by PMI.

 



Meet the team

 

Annemarie Mostert

CEO

Charlotte Khoza

Director

Evens Malatji

Operations Manager

Benele Myemane

Receptionist

Andre Van Eeden

Sales & Marketing

Lucy Molepo and Kholofelo Mokoena

Services SETA Interns

Hans Mostert

Financial Director

Anusha Singh

Accounts

our clients

Some of the companies we have been working with for more than 5 years